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Can't login to the New Era Trader web site?

That's an easy fix. In the login area under 'Forgot login' request a Password Reset. If problems still occur, send an email to Support@NewEraTrader.com and we'll help you.

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Why Can't I Complete a Purchase?

If our online purchase software doesn't allow you to complete a transaction the following reasons may be the cause:

Course purchase requirement - some products/services have prerequisites; check the purchase page for details and/or contact New Era Trader Support.
Not logged in - simply login and verify that you are logged in.
Duplicate purchase - many plans prevent the user from creating a secondary active purchase; if you do indeed plan to purchase a secondary product then please contact New Era Trader Support.
Missing parent purchase plan - some purchase plans require the purchase of other 'parent' plans; check the purchase page for details and/or contact New Era Trader Support.

In any case, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we'll help to find the source of the blockage and assist you to complete your purchase.

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KB » FAQ - General

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Stock, futures and option trading is high risk and you can lose a great deal of money, maybe all (or in the case of futures even more than in one's account), in the process. You agree and understand the risks involved and have made your own assessment of your personal risk tolerances. You agree to not hold New Era Trader and/or anyone affiliated with this site liable for any losses that may result from the information provided. By submitting your membership form, you agree and fully understand that this site and its contents are not meant and were not developed to be viewed as trading advice or recommendations. You agree by viewing the contents of this site that you do so at your own discretion and that you will not hold accountable anyone affiliated with New Era Trader for any losses or interpretations you may have. Past performance is no guarantee of future results.

CFTC RULE 4.41 - HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN. Copyright 1993-2011 New Era Trader. All rights reserved. Reproduction without permission prohibited.